At The London Ethical, our customers are our top priority and we try to reflect that with our customer care team. 

Of course we hope you have a fantastic experience with us, and that your order reaches you quickly and in perfect condition but if for any reason you aren’t 100% happy, please contact our team at

Your feedback is really important to us so we can understand what's working, and what maybe isn’t working so well for you.


Your privacy is of the utmost importance to you and us. That's why we have a robust Privacy Policy which is based on industry best practice.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process your personal data on our instructions and will be subject to a duty of confidentiality.


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